Privacy Policy

This Privacy Policy describes how Walkie (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from walkieus.store (the "Site").

1. Personal Information We Collect

We collect information to process your orders, provide customer support, and improve your shopping experience.

  • Information You Directly Provide: This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number when you make a purchase or contact us.

  • Information Collected Automatically (Cookies & Usage Data): When you access the Site, we automatically collect certain information about your device and interaction with the Site, such as your IP address, browser type, pages viewed, and referral sources. This data helps us optimize the Site.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • Fulfilling Orders: To process your payment information, arrange for shipping, provide invoices, and confirm your order.

  • Customer Support: To communicate with you regarding your account, respond to inquiries, and address return or exchange requests.

  • Marketing and Advertising: To send you promotional communications, subject to your subscription preferences.

  • Security and Fraud Prevention: To detect and prevent potential fraud or abuse.

3. Sharing Your Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Payment Processors: To securely process payments.

  • Shipping Carriers: To fulfill and track your orders.

  • Legal Compliance: We may share personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to request that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the information below.

5. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:

  • Email: support@walkieus.store